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UOB overhauls internet banking site

UOB overhauls internet banking site

(21 August 2015 – Hong Kong) United Overseas Bank (UOB) has responded to its customers’ changing online banking patterns by revamping its Personal Internet Banking website.  

UOB said its 1.55 million Personal Internet Banking users will now be able to pay their bills and do fund transfers 20 percent faster than before.  

With more than 85 percent of UOB’s customers using online banking services and two out of five accessing the service through a mobile device, the bank has simplified the layout and navigation of its new online banking website which can also be accessed through any mobile device. 

The new layout has grouped banking functions and services into the four most frequently used categories so that customers can more easily move, manage, view and grow their finances.

UOB’s online banking website also has various sidebar tools from which customers can choose to access information on their chosen unit trusts or track selected foreign exchange rates.  

With more customers investing their money online, the new website will also enable them to place structured deposits, purchase unit trusts and invest in gold and silver.

At present, close to 80 percent of gold trading through the UOB Gold and Silver Savings Account is performed online.

Since 2012, online unit trust transactions have doubled.  

Gilbert Chuah, executive director and head of Internet Channels, UOB, said, “Our new online banking website focuses on offering banking services that fit our customers’ lifestyles.

“It is now simpler and more convenient for customers to fulfil their banking needs on the go.”

UOB offers customers the most number of billing organisations With one in four customers paying their bills online, UOB’s new Personal Internet Banking website also offers customer access to more than 450 billing organisations, providing its customers with the widest choice among all online banking websites in Singapore.

These billing organisations range from statutory boards to telecommunication companies to childcare centres, helping customers to manage their frequent and regular payments more efficiently.

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