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ANZ net glitch repaired

ANZ net glitch repaired

(23 June 2010 – Australia) Thousands of Australia and New Zealand Banking Group (ANZ) customers were unable to access their bank accounts and had limited ATM availability due to a communication network error that brought down its internet banking on Tuesday morning. A bank spokesperson said that as well being unable to access their bank accounts via the internet, ATM’s and EFTPOS had limited access also.

The spokesperson added that the glitch surfaced around 9am on Tuesday morning and persisted for around two hours.

ANZ, who currently has 1.8 million active internet banking customers or subscribers, was recently rated the fourth faster in terms of internet response time in a new monthly monitor called The Gomez Web Performance Benchmark by Compuware, which rates response time, availability and consistency for the most popular bank Web sites.

The ANZ glitch follows a day after St. George Bank customers experienced the same internet banking problems.

On Tuesday morning, St. George Bank said its internet banking services and other branch systems were stopped for an hour before it was restored to normal.
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