Westpac Partners Apple for iPhone Business Customer Payments Release
(31 May 2023 – Australia) Westpac has become the first major bank in Australia to make Apple’s Tap to Pay on iPhone feature available to business customers.
The new function will benefit enterprises that take payments on the road or need their staff to be mobile on the shop floor. That includes tradies, delivery drivers, market stall holders, and high street vendors ranging from florists and hairdressers to cafés and restaurants.
Up to 65 percent of Westpac customers have iPhones, while Android users can already access tap to pay functionality via the EFTPOS Air app. The technology accepts all forms of contactless payments, including Apple Pay, contactless credit and debit cards and other digital wallets. It also incorporates the iPhone’s built-in security features, and when a payment is processed Apple doesn’t store card numbers on the device or on its servers
The contactless payment technology allows businesses to accept in-person payments with their compatible iPhone. As well as removing the need for a separate payments device, users can also access a range of other functions to help their business run smoothly in Westpac’s EFTPOS Air app which is powered by software from Australian payment technology provider Quest Payment Systems.
“Our customers tell us that the ability to take payments on the go in a mobile way is really important for their businesses. It’s fast, it’s convenient, and it’s super secure" stated Westpac’s Consumer and Business Banking CEO, Chris de Bruin in a Wire interview.
“It’s a merchant’s one-stop shop, literally in their pocket. They can see and track their sales, get insights about which products are selling well; they can track refunds, send invoices and eReciepts, and it’s all within the phone" said Westpac Cash and Transactional Banking Managing Director, Mandy Rutherford.
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