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Outage leaves ANZ customers stranded

(25 August 2010 – Australia) Australia and New Zealand Banking Group has experienced its second technical outage in as many months.The system glitch knocked out eftpos and credit card transactions across Australia for three hours on Tuesday.

The bank has not yet explained what caused the failure, however has said that the glitch was unrelated to the two-hour communications failure that wiped out the bank’s internet, eftpos, and ATM networks in June.

The June failure also followed a fault a week earlier at the bank’s Melbourne data centre that killed its internet and call centre facilities for most of a day.

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