(18 August 2009 – Australia) Despite tough market conditions and ongoing staff consolidation in the general economy, St George has announced that it will create 100 new front lines roles as part of long term expansion plans.St George bank announced that 100 new roles will be created in key growth markets to support the bank’s long term growth focus.
The move is in line with the traditional St George relationship based model, despite now being owned by Big Four bank, Westpac.
St George Bank CEO, Greg Bartlett, said getting even closer to the bank’s customers to further understand and address their needs is critical to growing the bank’s business.
Bartlett said that while other businesses especially in financial services are more focused on either cutting back on staff or reducing hours worked, the bank is showing confidence in its business and long-term growth prospects by putting on more frontline staff.
The bank intends to deliver an even more responsive, tailored and personalised service for its customers, said Mr Bartlett.
The 100 new roles cover both retail and business banking segments and include customer service specialists, business banking specialists and lenders. Roles will be created in NSW, Queensland, Victoria and the ACT.
The move shows commitment to what the bank calls BESE: Big Enough, Small Enough; that is the bank has the strength and stability to deliver for its customers across Australia while maintaining a friendly, personalised, close-to-the-community approach to business, Bartlett said.