East & Partners

ANZ shifts back office staff to India

(28 November 2005 – India/Australia) ANZ plans to increase its Indian based back office staff from 650 to 1000 over the next 18 months.But the bank emphasised that no customer oriented roles would be moved to India and the number of customer facing staff in Australia would also increase.

ANZ said it would look to shift more back office jobs to Bangalore over the next two to three years.

ANZ is currently undergoing a transformation program in the aim of becoming more customer focussed. The bank said it implemented an external hiring freeze a month ago while it tackles its transformation agenda and that this would continue indefinitely.

However, internal moves continue with ANZ announcing it has appointed Rick Moscati as group treasurer.

Moscati will report to CFO Peter Marriott for capital, funding and foreign exchange hedging; and to group managing director Institutional for interest rate risk management.

Moscati’s most recent role at the bank was deputy group treasurer, Capital and Funding.

He replaces Michael Dontschuk, who has left ANZ.

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