(9 February 2012 – Australia) East & Partners’ latest Merchant Acquiring & Cards Markets report has shown that while the credit card component of total merchant receivables is decreasing across all market segments, there is an increasing number of merchants applying a surcharge.Institutional merchants have experienced a significant 9.8 percent fall (from
36.1 percent in December 2008 to 26.3 percent in December 2011) in the credit
card component of their total receivables. This drop is mirrored across all
segments from Corporate to Micro businesses.
Credit Card Component of Total Merchant Receivables
| | % of Annual Receivables | ||
| | Jun 2011 | Dec 2011 | Jun 2012 |
| | | | (Forecast) |
| Institutional | 27.4 | 26.3 | 25.3 |
| Corporate | 24.8 | 24.1 | 22.7 |
| SME | 16.5 | 16.5 | 16.1 |
| Micro | 20.9 | 20.0 | 18.8 |
Notwithstanding the total proportion of receivables merchants are obtaining via
credit card transactions are declining, a record number of these merchants are
applying a surcharge to those credit card transactions. Over the last four years
the proportion of Institutional merchants applying a surcharge has risen by 21.6
percent, this is echoed across the market at large with Corporates (16.8
percent), SME’s (13 percent) and Micro businesses (12.9 percent) all increasing
the incidence of credit card surcharging.
East & Partners’ Principal Analyst Paul Dowling commented, “As demand for credit
by consumers continues to fade and the outlook remains uncertain, customers’ use
of Credit cards is rapidly being replaced by Debit / EFTPOS.”
“We expect to see a continued decrease in the usage of Credit cards throughout
2012 as merchants continue to experience cautious, non-credit based buying by
consumers.” Mr Dowling added.
About East & Partners’ Australian Merchant Acquiring and Cards Market report
The six monthly produced reports is a demand research service focussed on the
Australian Merchant Acquiring market covering the Top 500 institutional,
corporate, SME and micro business merchant markets, the service is based on
direct interviews with approximately 2,700 companies every six months.
Market analytics reported to clients of this program include transaction and
dollar value volumes in merchant payments, merchant relationship development and
management, terminal population, merchant channels, product penetration, share
of mind, market size and forecasts analytics, acquirer market share, service
pricing and competitive merchant service satisfaction and churn opportunities.
Note: Merchant Segments
– Institutional – A$530 million plus
– Corporate – A$20-530 million
– SME – A$5-20 million
– Micro – A$1-5 million
For more information or to interview East & Partners on this report, please
contact:
Sian Dowling
Marcomms & Client Services
East & Partners
t: 02 9004 7848
m: 0420 583 553
e: sian.d@eastandpartners.com