(25 June 2026 – United Kingdom) UK Finance is working with Barclays, HSBC, Lloyds Banking Group, Nationwide Building Society, NatWest Group, and Santander to develop a financial services-led digital verification service, giving customers a secure way to verify personal details through their banking app.
The model draws on banks’ existing trusted relationships with customers, sharing verified details such as name, age, or address with third parties to complete transactions or access services. Customers control what is shared, when, and with whom, with explicit consent required each time. Potential uses include online purchases, age and identity verification, property transactions, and online account opening, removing the need to share physical documents such as passports or utility bills.
Proof-of-concept work using synthetic data has been completed, testing technical, legal, and operational requirements. A live pilot in a controlled real-world environment is expected in the coming months, with Select ID – a certified Orchestration Service Provider under the UK Digital Verification Services Trust Framework – leading technical design and delivery.
UK Finance is now seeking expressions of interest from retailers, digital platforms, and other organisations wanting to participate in future pilots or streamline online customer verification.
“The financial services sector is ideally placed to deliver a secure and trusted digital verification service,” said Jana Mackintosh, managing director, payments and innovation at UK Finance. “Using already verified information, shared only with the customer’s explicit consent, could help make digital transactions safer, quicker and more convenient as well as ensuring customers have full control over how their data is used.”