(Australia) – Receivables that's what. And what's worst – Other e-Services being delivered by transaction banks. And what's actually of most importance to CFOs? Payables and Internet Banking Services.
In a serious mis-match between what mid-corporates actually want from their transaction bankers and where banks are seen to be delivering product performance by their customers, recent analysis of this critical market has pinpointed one of the reasons for sizeable account churn in transaction banking relationships.
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East & Partners Pty Ltd
“Australian Mid-Corporate Transaction Banking Markets Service”
February 2002
A 650 sample of the 6-7,000 sub-A$100M Australian enterprise market