East & Partners
(31 January 2008 – Australia) National Australia Bank continues to lead its Big Four peers in customer satisfaction to Australia’s...
(21 November 2007 – Australia) National Australia Bank has received the highest customer satisfaction rating of the Big Four Australian...
(12 October 2007 – Australia) Small business customers have a dramatically low sentiment towards their banks, as shown in East...
(10 October 2007 – Asia) International banks have come out on top in markets across Asia, in the latest East...
(28 September 2007 – Australia) CBA and ANZ have both announced plans to extend opening hours in order to increase...
(28 September 2007 – Australia) Business customers have rated their banks, on average, lower in August 2007 than in any...
(24 July 2007 – Australia) Business customers have responded more positively towards their banks in June despite two of the...
(31 May 2007 – Australia) Business banking customers have rated St George Bank the highest performing bank in terms of...
(7 May 2007 – Australia) Business customers who currently bank with a non-Big Four bank would prefer their bank to...
(27 March 2007 – Australia) Faced with falling customer sentiment, Australian banks are becoming more proactive about keeping in touch...
