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East & Partners

Sector: Customer Satisfaction

(19 November 2009 – Australia) Bank advertising missed the mark last month, with a significant jump in the number of...

(27 October 2009 – Australia) Loyalty in business banking is increasingly hard to come by, with loyalty ratings continuing to...

(15 October 2009 – Australia) The number of business banking customers intending to switch all or some of their business...

(1 October 2009 – Australia) The past twelve months have seen a considerable rise in the number of business customers...

(23 September 2009 – Australia) St George bank continues to lead the way in business banking satisfaction, with growing satisfaction...

(20 August 2009 – Australia) The current level of uncertainty associated with the global and domestic economies is having a...

(6 August 2009 – Australia) The only banks to improve in business sentiment in July are competitors of the Big...

(15 July 2009 – Australia) Only three regional banks have managed an increase in business perception over the past three...

(25 June 2009 – Australia) Businesses continue to demonstrate dissatisfaction with their banks, according to East & Partners’ latest Business...

(17 June 2009 – Australia) Demand for new banking products has hit the wall, with current market conditions and falling...