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East & Partners

Sector: Customer Satisfaction

(3 February 2015 – United Kingdom) As business foreign exchange (FX) markets become increasingly competitive in the United Kingdom (UK),...

(27 January 2015 – Australia) Australia’s Top 500 enterprises by revenue not only want better value from their bank, they’re...

(19 November 2014 – Hong Kong) Corporates’ dissatisfaction with their bank’s digital technology offering creates opportunities for new entrants in...

(1 September 2014 – Australia) Bank of Queensland (BOQ) has posted record advocacy ratings in East & Partners bi-monthly Business...

(7 July 2014 – Asia) “Unless we are fully satisfied, we are leaving!” This is the message from Asia’s Top...

(28 January 2013 – Asia) A wide gap exists between Asian corporates and their banks on the issue of credit...

(22 January 2013 – Australia) Businesses in Queensland continue to feel positively about their banking relationships while sentiment among NSW...

(12 November 2013 – Australia) Only one quarter of Small and Medium Sized Enterprises (SMEs) have the services of a...

(9 September 2013 – Australia) Australia’s ANZ Banking Group has achieved a significant penetration of Asia’s foreign exchange markets as...

(2 September 2013 – Australia) The relationship between smaller businesses and their banks continues to deteriorate with a key metric...