East & Partners

Sector: Customer Satisfaction

(19 November 2014 – Hong Kong) Corporates’ dissatisfaction with their bank’s digital technology offering creates opportunities for new entrants in...

(1 September 2014 – Australia) Bank of Queensland (BOQ) has posted record advocacy ratings in East & Partners bi-monthly Business...

(7 July 2014 – Asia) “Unless we are fully satisfied, we are leaving!” This is the message from Asia’s Top...

(28 January 2013 – Asia) A wide gap exists between Asian corporates and their banks on the issue of credit...

(22 January 2013 – Australia) Businesses in Queensland continue to feel positively about their banking relationships while sentiment among NSW...

(12 November 2013 – Australia) Only one quarter of Small and Medium Sized Enterprises (SMEs) have the services of a...

(9 September 2013 – Australia) Australia’s ANZ Banking Group has achieved a significant penetration of Asia’s foreign exchange markets as...

(2 September 2013 – Australia) The relationship between smaller businesses and their banks continues to deteriorate with a key metric...

(29 July 2013 – Australia) The Bank of Queensland (BOQ) has again repeated its top ranking in East & Partners...

(20 May 2013 – Asia) Asia’s top 1000 institutions are increasingly on the move, with more than six percent –...