East & Partners

Sector: Customer Satisfaction

(6 May 2013 – Australia) Asset and Equipment finance volumes are forecast to see strong growth in the second part...

(25 March 2013 – Australia) Australian corporates are increasingly focussed on international markets but are dissatisfied by the international transaction...

(5 March 2013) – Asia’s banks need to lift service levels to their institutional customers or face an increasing risk...

(11 February 2013 – Australia) Business banking customers are increasingly dissatisfied with their banks, with a key index of customer...

(4 February 2013 – Australia) The number of Australia’s Top 500 Institutional and Corporate organisations pondering a change in their...

(21 January 2013 – Australia) Service levels on transaction banking products continue to be the biggest driver of bank advocacy...

(14 January 2013 – Asia) Asia’s banks need to lift service levels to their institutional customers or face an increasing...

(19 November 2012 – Australia) When it comes to Australia’s preferred bank, none of the big four even rank in...

(25 July 2012 – Australia) Economy-wide spending posted solid growth in June, lifting by 2.5 percent in seasonally adjusted terms,...