ANZ gets new ATM fleet in record time
(5 December 2005 – Australia) ANZ has rolled out a new fleet of 260 ATMs in just three months in partnership with NCR.
The new fleet will be located in Caltex service stations around Australia, replacing National Australia Bank ATMs.
ANZ head of ATM Banking, Dominic White, said the arrangement with NCR had enabled the bank to roll out more ATMs in one month than it had achieved in the previous year.
He said the 260 ATM fleet was part of an ongoing relationship with Caltex that will lead to more ATMs being installed in the future.
"ANZ ATMs at Caltex locations have increased the transactions per ATM at these sites dramatically since installation. This has driven more customers into Caltex stores and increased financial returns to both Caltex and ANZ," White said.
NCR started managing ANZ’s ATM fleet in 2001.
"It seemed logical for us to extend this relationship to include the supply and installation of all new and replacement ATMs in ANZ’s fleet," White said.
NCR said a project of this scale normally took place over 12 months but that 260 ATMs had been installed in just three months.
This particular preferred supplier agreement with NCR is worth more than A$20 million over three years. The existing managed services agreement between ANZ and NCR’s Worldwide Customer Services division is worth more than A$28 million over three years.
NCR vice president for NCR’s Financial Services Division, South Pacific, Ross Checkley, said the ATM roll out had been a huge logistical success.
"When you consider the logistics of shipping more than 260 ATMs around the country and completing installation and hook up to the ATM network, and replacing NAB machines with minimum downtime in such a record time, this is a fantastic achievement," he said.
ANZ head of ATM Banking, Dominic White, said the arrangement with NCR had enabled the bank to roll out more ATMs in one month than it had achieved in the previous year.
He said the 260 ATM fleet was part of an ongoing relationship with Caltex that will lead to more ATMs being installed in the future.
"ANZ ATMs at Caltex locations have increased the transactions per ATM at these sites dramatically since installation. This has driven more customers into Caltex stores and increased financial returns to both Caltex and ANZ," White said.
NCR started managing ANZ’s ATM fleet in 2001.
"It seemed logical for us to extend this relationship to include the supply and installation of all new and replacement ATMs in ANZ’s fleet," White said.
NCR said a project of this scale normally took place over 12 months but that 260 ATMs had been installed in just three months.
This particular preferred supplier agreement with NCR is worth more than A$20 million over three years. The existing managed services agreement between ANZ and NCR’s Worldwide Customer Services division is worth more than A$28 million over three years.
NCR vice president for NCR’s Financial Services Division, South Pacific, Ross Checkley, said the ATM roll out had been a huge logistical success.
"When you consider the logistics of shipping more than 260 ATMs around the country and completing installation and hook up to the ATM network, and replacing NAB machines with minimum downtime in such a record time, this is a fantastic achievement," he said.
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