Citibank Singapore appoint new Head of Retail Banking
(4 September 2015 – Singapore) Citibank Singapore announced that Charles Wong will head retail banking effective immediately.
In the role, Wong will now be responsible for Citibank's retail banking business in Singapore and will have oversight of wealth management, bancassurance, sales and network distribution.
Wong has close to two decades of banking experience and a thorough understanding of the business, having held a range of roles in Retail Banking, Bancassurance, Credit Payment Products and marketing across Asia Pacific, Citi said in a statement on Tuesday.
Between 2006 and 2008, Wong was seconded to Citibank in China, where he undertook different roles including head of branch expansion and ATM distribution, Citibusiness Director and Quality and Customer Experience Director.
He has since been involved in many successful initiatives of the bank, including the recent launch of the new Citi Priority segment across Asia Pacific, which targets the emerging affluent group of customers.
Wong will report to Citibank Singapore chief executive officer Han Kwee Juan and Mr Gonzalo Luchetti, Citi's global head of wealth management and Asia head of retail bank.
Mr Han said: "Charles' broad experience, competencies and strong leadership skills make him the right choice in steering this core business of ours into a new and exciting period of opportunities and evolution. We look to Charles to achieve our ambitious growth agenda."
In Singapore, Citibank has more than 1,500 customer touch-points island-wide, including 23 branches, 227 Citi ATMs and close to 200 units under the ATM5 shared network.
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