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HSBC selects Experian

HSBC selects Experian

(10 August 2010 − Global)International banking giant HSBC has selected Experian to deliver software that will enable the bank to integrate its access to external data sources from around the world. The bank currently uses Experian’s Connect+ data integration software at its personal financial service business in Malaysia, and has plans to roll the technology out to three more countries in Asia before targeting other specific locations around the world.

The technology will allow the bank to access, consolidate and aggregate information from multiple sources including credit bureaus and other third party providers.

Experian has said that its software means data feeds, which can differ widely from country-to-country, are made available in a standard format for consideration within implementations of its strategy management decision software.

This allows consistent decisioning models to be used across different countries, Experian added.

The software company claims that Connect+ will be used within HSBC to determine and give access to the most relevant sources of credit information; the software will then gather the data, aggregate it into a consistent format and deliver it to the bank.

Chris Hawkes, global head, retail credit risk at HSBC, said that this initiative is helping us to achieve global standardisation around our risk management processes, obtain greater efficiencies and improve the customer experience we are able to offer.

Through working with Experian, HSBC can continue to reduce the barriers to entering new markets, furthering our global reach and our position as one of the world's leading banks in emerging markets, Mr Hawkes added.
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