NAB fixes glitch
(1 February 2011 – Australia) National Australia Bank (NAB) has apologised to customers following a glitch which brought down the bank’s internet banking and phone banking services.
The bank’s customers were unable to access their internet banking yesterday with a message directing customers to use phone banking instead, which also was not active.
The bank had several days of problems with online and card payments in November and December, but NAB spokesman George Wright says today's problems are unrelated.
'Following the incidents in November a thorough review is underway,' he said.
'Today's incident is not related to that in any way... and we will of course do a review as part of a normal process.'
The bank has now assured their customer that services have been fully restored and are functioning as normal.
The bank had several days of problems with online and card payments in November and December, but NAB spokesman George Wright says today's problems are unrelated.
'Following the incidents in November a thorough review is underway,' he said.
'Today's incident is not related to that in any way... and we will of course do a review as part of a normal process.'
The bank has now assured their customer that services have been fully restored and are functioning as normal.
Subscribe