Westpac renews with IBM
(22 November 2010 – Australia) Westpac Banking Corporation has revealed it has renewed its contract with current technology services provider IBM.
While the value of the deal has not been revealed, it has been confirmed that the life of the new contract will span another five years.
The re-inked deal follows a deal penned in 2000 for ten years, valued at A$2.3 billion.
IBM will hold prime responsibility for the operation of Westpac's key infrastructure services, including services data centre, mainframe, midrange, storage, desktop, print and security operations.
The contract provides Westpac with extensive flexibility to meet its ongoing business needs, the financial institution said.
Westpac said the flexibility of the contract will assist in delivering improved efficiencies through the implementation of new technologies and the completion of the Strategic Investment Priorities (SIPs) programs.
'I'm proud to say that our relationship with IBM has come a long way over the past couple of years and we've made significant inroads to improve the reliability of our systems,' Westpac group executive, technology, Bob McKinnon said.
'In parallel, we've jointly approached commercial negotiations in the right spirit, collectively shaping this new IT services contract which will drive a very different relationship and set us up for the future -- aligning our companies to a shared vision, strategy and values.
'Importantly, we have been able to retain IBM's extensive expertise and knowledge of the organisation, while also driving flexibility on key aspects of our partnership. This new relationship will support the significant IT investment program underway within the Westpac group to improve our customer touch-points and support our multi-brand model,' he said in a statement.
The re-inked deal follows a deal penned in 2000 for ten years, valued at A$2.3 billion.
IBM will hold prime responsibility for the operation of Westpac's key infrastructure services, including services data centre, mainframe, midrange, storage, desktop, print and security operations.
The contract provides Westpac with extensive flexibility to meet its ongoing business needs, the financial institution said.
Westpac said the flexibility of the contract will assist in delivering improved efficiencies through the implementation of new technologies and the completion of the Strategic Investment Priorities (SIPs) programs.
'I'm proud to say that our relationship with IBM has come a long way over the past couple of years and we've made significant inroads to improve the reliability of our systems,' Westpac group executive, technology, Bob McKinnon said.
'In parallel, we've jointly approached commercial negotiations in the right spirit, collectively shaping this new IT services contract which will drive a very different relationship and set us up for the future -- aligning our companies to a shared vision, strategy and values.
'Importantly, we have been able to retain IBM's extensive expertise and knowledge of the organisation, while also driving flexibility on key aspects of our partnership. This new relationship will support the significant IT investment program underway within the Westpac group to improve our customer touch-points and support our multi-brand model,' he said in a statement.
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